RAZ Vape Frequently Asked Questions

RAZ is a US disposable-vape brand with 5 active device lines and an 85+ flavor catalog. raz-vape.com is the brand's authorized US direct store, fulfilled from a Pomona, California warehouse. Background: about page.

5 active devices: TN9000 (9,000 puffs), DC25000 / LTX 25K (25,000), RYL Classic 35K (35,000), RX 50K (50,000), and VUE 50K (50,000 across pods). Plus the Zero Nicotine line on TN9000 and DC25000 hardware.

Hardware is manufactured to RAZ specifications in licensed overseas factories. The Pomona, California warehouse handles US-side QC, fulfillment, and support. Full supply chain detail: RAZ Vape Manufacturer page.

No — the hardware is manufactured overseas. This is true for substantially all US-sold disposable vapes; the lithium-battery and mesh-coil supply chains do not have large-scale US-based equivalents. US operations cover warehousing, inbound QC, fulfillment, and customer support.

Yes — raz-vape.com is the RAZ brand's authorized US direct store. The brand HQ is razdisposable.com; raz-vape.com is the customer-facing direct store with US warehousing in Pomona, California.

No. All 5 device lines plus the Zero Nicotine line are in active production as of 2026. Individual flavors rotate by season; state-level restrictions affect availability in some states. Full picture on the about page.

85+ across all devices and the Zero Nic line. Full catalog: RAZ Vape Flavors hub. Best-of leaderboard with taste notes: Best RAZ Vape Flavors 2026.

Night Crawler — blackberry + dark berry + citrus dust. The #1 SKU across the entire RAZ lineup, available on TN9000, DC25000, and VUE 50K.

A TN9000-exclusive sub-line using gemstone-and-character names instead of fruit names: Ruby (strawberry + black cherry + raspberry), Tiffany (kiwi + watermelon green-pack soda), Vicky (pink lemon soda + pomegranate).

The RX 50K-exclusive soda-fountain-inspired flavor line — 5 SKUs (Dew Lime, Dew Berry, Dew Punch, Dew Tropical, Dew Pomelo). Not available on any other RAZ device.

Yes — the Clear Edition (Clear Sapphire and Clear Diamond) is the unflavored line, with just menthol-mint cool and no fruit / dessert / soda profile.

10 active Zero Nic SKUs on TN9000 and DC25000 hardware. See the Zero Nicotine collection and the hands-on Zero Nic review.

Yes — new flavor drops happen every few months across the line, plus seasonal additions in the RYL Edition rotation (Pearl / Spring / Winter). Latest 2026 additions are tracked on the Best Flavors 2026 blog.

Vegetable glycerin (VG), propylene glycol (PG), food-grade flavor concentrates, and salt nicotine (or none in Zero Nic). Full ingredient breakdown: RAZ Vape Ingredients page.

No. RAZ does not use diacetyl in any flavor formulation.

5% nicotine salt (50 mg/mL) across the standard line. 0% in the Zero Nicotine line. Per-device totals and cigarette equivalence: RAZ Vape Nicotine Content.

No vape product is risk-free, and RAZ does not market itself as risk-free. RAZ excludes diacetyl and vitamin E acetate from its formulations, uses spec-matched lithium-ion cells with overcharge protection, and runs an authentication portal against counterfeits. The biggest real-world safety risk for RAZ users is counterfeit devices sold by unauthorized sellers. Full safety analysis: Are RAZ Vapes Safe?

Most commonly: dry mouth, mild headache (typically nicotine-related), light cough in first-time users, and the salt-nic buzz pattern. Full coverage on the safety blog.

Extremely low probability for authentic RAZ. The cells are spec-matched lithium-ion with overcharge / over-discharge / short-circuit cutoffs. Real-world incidents typically involve counterfeit devices with substandard cells or off-spec chargers in high-heat environments.

USB-C — every RAZ device uses USB-C charging. Any standard 5V/1A USB-C cable and wall adapter works. Charging time varies from 45 minutes (TN9000) to 90 minutes (RX 50K). Full guide: How to Charge a RAZ Vape.

Depends on device and usage. At moderate use (300 puffs/day): TN9000 about 30 days, DC25000 about 80 days, RYL 35K about 4 months, RX 50K about 5.5 months. Full lifespan math: How Long Does a RAZ Vape Last?

Run the 7-fix ladder. Most common: dead battery, clogged airflow inlet, or a chipset state that a soft reset clears. Full diagnostic: RAZ Vape Not Hitting.

Model-specific soft-reset sequences exist for each device — typically 5 rapid presses on the mode button, or cycling the airflow slider 5 times on the TN9000. Full sequences: How to Reset a RAZ Vape.

It is the airflow adjuster — controls how tight or loose the draw feels. Not a power switch, not a reset button. Full mechanics: How RAZ Draw Activation Works.

You cannot — there is no off button. The device sleeps automatically after 5 minutes of no use and wakes when you puff again.

No — RAZ devices are sealed pre-filled disposables. The e-liquid reservoir is not refillable; the coil is not swappable. End-of-life means recycling, not repair. See the recycling guide.

Boost runs the coil at higher wattage for denser vapor and stronger flavor; Normal is the default that delivers the rated puff count. Boost burns e-liquid about 25–40% faster than Normal. Available on DC25000, RYL 35K, RX 50K, and VUE 50K.

$19.99 (TN9000) to $24.99 (VUE 50K kit). Full pricing breakdown plus cost-per-puff math: RAZ Vape Price Guide 2026.

Same-day from Pomona, California for orders placed Monday–Thursday before noon Pacific Time. LA metro 1–2 business days, contiguous US 2–5 business days. Friday orders before noon ship Friday.

$80 cart value, US addresses. Below $80, standard ground shipping rates apply at checkout.

No. raz-vape.com ships to all 50 US states only. The authorized US distribution agreement does not cover international re-export.

21 — federal Tobacco 21 Act applies in all 50 US states. Age verification at order placement and again at delivery (adult signature required where carrier requires).

Some states restrict flavored disposables (California, New York, Massachusetts, New Jersey). Other states have registry restrictions (North Carolina, Louisiana). Full state-by-state map: RAZ Vape State Availability 2026.

Yes — for verified US retailers and licensed distributors. Three monthly volume tiers ($5K–10K, $10K–50K, $50K+). Application requires a valid tobacco license. Full details: RAZ Vape Wholesale page.

A paid loyalty tier for repeat retail customers with permanent 5% off all orders, recurring coupon stack, and referral rewards. Details: Diamond Membership.

Returns within 7 days of delivery for unopened devices that have passed authentication. Opened devices follow the warranty policy. Full policy: refund and returns.

Defective-on-arrival devices for 7 days after delivery — leaked pod, dead-on-arrival, cracked screen out of box, failed authentication code. Email service@raz-vape.com with order number, device serial, and photo. Full policy: Support & Warranty.

Order confirmation email includes tracking link. You can also use the order tracking page with your order number and email.

service@raz-vape.com — one address for orders, warranty, authenticity, and wholesale. 24-hour reply on US weekdays. There is no phone line and no live chat. Full contact info: contact page.

Scratch the silver panel on the box, get the 12-digit code, and verify it on our product authentication page — real devices return Verified in under 10 seconds.

For raz-vape.com orders: email service@raz-vape.com with a photo of the code and your order number — we replace failed-verification devices. For devices bought elsewhere: the device is a counterfeit and the seller was unauthorized; we cannot replace devices we did not ship, but you can report the seller through the authentication portal.